About Calibrus

Calibrus offers the best in Customer Management Contact Center and Business Process Outsourcing (BPO) solutions retention services by focusing on quality service, affordable costs, and flexibility. We specialize in delivering an outstanding customer experience with each – and every – interaction.

Calibrus has been delivering outstanding customer experiences since 1999. Our client list includes Fortune 50 companies, SMB’s, and Startups. Our courteous and experienced representatives provide the call center services needed to grow a business, begin or expand product offerings, and accommodating temporary, seasonal or overflow activity. We are the outsourcing partner firms can rely on as a trusted partner. We listen to our clients and deliver what matters most.

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Personalized Service

With Calibrus, one can feel assured that their customers are handled by highly trained, qualified staff who thoroughly understands the business requirements and associated processes.

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Integrated Solution

Our technology backbone is able to deliver a turnkey solution. This includes deep systems integration ranging from legacy systems to leading-edge technologies, commercially available homegrown, or Calibrus provided systems.

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Flexibility

Client requirements are unique. At Calibrus, our staff seeks to understand each unique business situation so we can deliver the best possible solution. Our flexible technology enables us to precisely develop the balance of people, processes, and technology.

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Partnership

Calibrus knows it has to earn its clients trust and business daily. That’s why Calibrus will report on activity, establish best practices and plan for the future to ensure ongoing successful customer experiences. Calibrus considers itself an extension of its client’s team.

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Easy to do Business With

At Calibrus, we make it a point to be easy-to-reach and easy-to-deal-with providing a friendly voice on the other end of the line. Our internal systems enable clients to access critical data in real-time. We also recognize needs change and are there to support whatever is required whenever necessary.

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Quality Products and Services

Calibrus uses the very latest technology to accommodate customer experience projects smoothly and professionally. Every aspect of Calibrus points toward its reliability, trustworthiness, and commitment to quality.